Privacy Policy

1. Information We Collect

To provide you with the best experience and the freshest spice selections, we may collect the following types of information:

• Contact Details: Your name, email address, and phone number when you reach out to us with inquiries or request recipe inspirations.
• Usage Data: Basic analytics regarding how you navigate our site, which helps us understand which specialty blends and recipes are most popular.
• Communication Records: Notes from our correspondence when you ask for specific seasoning advice or custom blend requests.

2. How We Use Your Information

We use simple, clear practices to ensure your data serves your experience. The information collected is used strictly to:

• Answer your questions regarding our single-origin spices and their availability.
• Send you requested recipe updates, seasoning guides, and details about new house blends.
• Improve the functionality, layout, and content of our website.
• Comply with necessary legal requirements and ensure the security of our services.

3. Cookies and Tracking Technologies

Our website utilizes essential cookies to function correctly and to remember your preferences as you browse our catalog of spices. We do not use intrusive tracking methods. You may adjust your browser settings to refuse cookies, though some parts of our site may not display optimally if you do so.

4. Data Protection and Sharing

We treat your personal details with the utmost care, much like our delicate aromatics. We do not sell or rent your personal information to third parties. We may only share data with trusted service providers who assist us in operating our website or sending our newsletters, provided those parties agree to keep your information confidential.

5. Your Rights

You have the right to request access to the personal data we hold about you. You may also request that we correct any inaccurate information or delete your details entirely from our records. To exercise these rights, please contact us using the details provided below.

6. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to manage your personal data, please reach out to us at our shop:

hello@emberandpestle.de

+49 231 5807420

Westenhellweg 60, Dortmund, North Rhine-Westphalia 44137, Germany